Return Eligibility
Products may be returned if:
- Incorrect product was delivered.
- Product was damaged during transit.
- Product received is expired or defective.
Non-Returnable Products
Due to food safety and hygiene regulations, the following cannot be returned:
- Opened supplements
- Used products
- Products with broken seals
- Consumable items once opened
Return Request Timeline
Customers must request returns within 7 days of receiving the order.
Refund Process
Once the returned product is inspected and approved:
- Refunds are processed within 5-10 business days.
- Refunds are issued through the original payment method whenever possible.
Replacement Policy
Eligible products may be replaced instead of refunded if stock is available.
Cancellation Policy
- Orders may be cancelled before shipment.
- Orders already dispatched cannot be cancelled but may qualify for return according to this policy.
Return Shipping Costs
- If the return is due to WHEYTASTIC’s error, return shipping costs will be covered by us.
- For customer-initiated returns outside our error, shipping charges are non-refundable.
Contact for Returns and Support
WHEYTASTIC Customer Support
Email: Info@wheytastic.com
Europe WhatsApp: +46 769 789 412
India Support: +91 120 443 8477